Reliable Shuttle

Privacy Policy — Reliable Shuttle LLC

Last updated: March 2026

Reliable Shuttle LLC ("we", "us", or "our") operates a transportation

service in Montgomery, Alabama. This Privacy Policy explains how we
collect, use, and protect your information.

SMS COMMUNICATIONS & OPT-IN

By providing your phone number and checking the consent box on our registration form, you agree to receive SMS messages from Reliable Shuttle LLC including ride confirmations, PIN codes, payment notifications, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help.

NO SHARING OF SMS OPT-IN DATA

Reliable Shuttle LLC does not sell, rent, or share your phone number or SMS opt-in consent information with any third parties or affiliates for marketing purposes.

COOKIE & TRACKING

Our website may use basic cookies for functionality. We do not use tracking cookies for advertising purposes.

USER RIGHTS

You may request to update or delete your personal information at any time by contacting us at [email protected].

INFORMATION WE COLLECT

We collect your name, phone number, email address, pickup address,

destination address, and emergency contact information when you

register as a rider.

HOW WE USE YOUR INFORMATION

We use your information to:

- Process your ride bookings

- Send ride confirmations and PIN codes via SMS and email

- Contact you about your scheduled rides

- Process payments through Stripe

- Contact your emergency contact if necessary

SMS COMMUNICATIONS

By providing your phone number, you consent to receive SMS messages

from Reliable Shuttle LLC including ride confirmations, PIN codes,

and service updates. Message and data rates may apply.

Reply STOP to unsubscribe at any time.

PAYMENT INFORMATION

Payment processing is handled securely by Stripe. We do not store

your full card details. By using our service, you authorize

Reliable Shuttle LLC to charge applicable fees including no-show

fees ($15) and late delay fees ($10) to your card on file.

DATA SECURITY

We take reasonable measures to protect your personal information.

Your data is stored securely within GoHighLevel CRM.

CONTACT US

For privacy questions contact us at: [email protected]